Privacy Policy

JPM Nexus Private Limited ("JPM Nexus", "Company", "we", "us", or "our") is committed to protecting the privacy of visitors to our website and clients who engage our statutory compliance consulting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDPA").

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of the website.

1. Information We Collect

We may collect the following categories of information:

• Personal Information you provide: name, company name, designation, email address, phone number, and any details submitted through our contact form, WhatsApp chat, or email correspondence.
• Business Information: details shared during consultation regarding your organisation's statutory compliance requirements (e.g. PF, ESIC, labour licensing, contract labour, factory compliance), where voluntarily provided for the purpose of service delivery.
• Automatically Collected Information: IP address, browser type, device information, pages visited, and time spent on the site, collected through standard web logs and cookies.

2. How We Use Your Information

We use the information collected to:

• Respond to enquiries and provide requested information about our compliance services
• Communicate with prospective and existing clients regarding engagements
• Improve our website content, functionality, and user experience
• Comply with applicable legal and regulatory obligations
• Maintain internal records for business and audit purposes

We do not use personal information for any purpose incompatible with the purpose for which it was collected, in line with the DPDPA's purpose-limitation principle.

3. Legal Basis for Processing

We process personal data on the basis of your consent (for example, when you submit the contact form), for the performance of a service you have requested, or where necessary to comply with a legal obligation applicable to JPM Nexus.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• With regulatory or government authorities where required by applicable law
• With trusted third-party service providers (e.g. website hosting, form-submission, or email service providers) strictly for operating our website and services, under confidentiality obligations
• In connection with a business transaction such as a merger or restructuring, subject to equivalent confidentiality protections

5. Cookies

Our website may use cookies to enhance browsing experience and understand site usage. You may disable cookies through your browser settings; however, some website features may not function as intended if cookies are disabled.

6. Data Security

We implement reasonable security practices and procedures, in line with the IT Act, 2000 and applicable rules, to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, or as required to comply with legal, accounting, or regulatory requirements.

8. Your Rights

Subject to applicable law, including the DPDPA, you may have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate or incomplete information
• Request erasure of your personal information, subject to legal retention requirements
• Withdraw consent previously given, where processing is based on consent
• Lodge a grievance regarding the handling of your personal information

To exercise any of these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites and encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised "Last updated" date.

12. Grievance Officer / Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or our data practices, please contact us:

• JPM Nexus Private Limited
• Email: connect.jpmnexus@gmail.com
• WhatsApp: +91 88173 79473
• Location: Itarsi / Bhopal, Madhya Pradesh, India